G2E 2021 IAGA Best Practices Institute

Monday, October 4

9 a.m.


How Technology Can Modernize Gaming Regulation: Regulatory Roundtable Part 1
The COVID-19 pandemic pushed regulators to identify new processes throughout their work, including the licensing and investigation process. While much of the industry returns to normal, some pandemic-driven changes may be worth keeping around. Panelists will discuss these new efficiencies, whether they’re here to stay, and the impacts of new privacy laws.

Moderated by Laura McAllister Cox, Chief Compliance Officer for Rush Street Interactive, the panelists include:

  • Dawn M. Himel, Deputy Director, Louisiana Office of the Attorney General - Gaming Division
  • Gina Smith, Deputy Director of Gaming Compliance, Virginia Lottery 
  • Ted Vogt, Director, Arizona Department of Gaming 

 10 a.m.

How Technology Can Modernize Gaming Regulation: Part 2
As the gaming industry has moved online with iGaming and mobile sports betting, regulators have had to quickly adapt. Hear from regulators as they discuss the integration of technology with approval processes, the potential of expanding that to brick and mortar games, and how responsible gaming would benefit from new technology. 

Moderated by AG Burnett, a Shareholder with McDonald Carano, the panelists include:

  • Brin Gibson, Chair, Nevada Gaming Control Board
  • Jay McDaniel, Executive Director, Mississippi Gaming Commission

 11:30 a.m.

Moving the Money: Cashless Myths, Misconceptions and Opportunities
With the recent grand opening of the industry’s first casino with the ability to operate entirely cashless, much speculation abounds about whether Resorts World Las Vegas is a looking glass into the future of cashless gaming. Featuring experts with deep knowledge of payments processing and technology and the unique regulatory environment in which we operate, this session will explore the latest innovations in cashless and mobile payments, look at what’s been implemented and how, discuss the bitcoin / cryptocurrency elephant in the room and dispel some of the myths that abound about the way funding happens at each stage of the gaming and hospitality customer engagement process.

Moderated by Mark Hemmerle, Vice President of Licensing and Compliance for Shift 4 Payments, the panelists include:

  • Rick Hutchins, Senior Vice President - Casino Operations, Resorts World Las Vegas
  • Jacob Lanning, Senior Director Business Development - Payments, IGT
  • Joseph Pappano, Co-CEO, Sightline Payments 
  • Nasr Sattar, Vice President of Innovation, NRT 
1:40 p.m.

Financial Crime Risks in Online and Sports Betting
Over the past year, numerous jurisdictions have approved mobile sports betting and many have considered full service online casino wagering operations as well.  Due to the growth in the market, several challenges face existing and potential new operators looking to capitalize on the widespread interest that both gaming verticals offer. This panel will discuss emerging risks and red flags unique to gaming and wagering online, evaluate the risks and rewards of outsourcing financial crime functions to third-party vendors, discuss the importance of data integration and analytics in crafting meaningful transaction monitoring, and look at “know your virtual patron” industry leading practices as well as trending identity theft schemes in a remote or virtual environment.

Moderated by Bob Boyle, a Senior Manager with Ernst & Young, the panelists include: 

  • Greg Brower, Chief Compliance Officer, Wynn Resorts
  • Alex Morgan, Vice President of US Financial Compliance, MGM Resorts International