Tuesday,  June 28   –  General Sessions
8 - 9 a.m.

CLE Ethics Session #1
Legal ethics and data privacy, or: Don’t Touch That Link!
Constant vigilance and your ethical duties to your gaming client and her data
Attorneys representing gambling companies must be especially mindful of the changes in the law and its practice, including the benefits and risks associated with relevant technology. No change has had a more profound impact on the practice of law in the last five years than data privacy. January 2020 marked the deadline for compliance with the California Consumer Privacy Act, the first US state’s law to provide broader rights to consumers and stricter compliance requirements for businesses than federal law. With Colorado and Virginia’s laws set to get into effect in January, 2023, proactive gaming companies are already preparing operations to address all consumer data they touch.  This panel will address the ethical considerations for representation of gambling clients, with an emphasis on data security best practices for both in-house and external counsel.

Presented by Sean McGuinness, a Partner with Butler Snow and Jennifer Carleton, Chief Legal Officer for Sightline Payments.

 9 a.m. 

General Session Welcome & Introduction to Keynote Speaker

 9:05 – 9:30 a.m.

Keynote Speaker

 9:30 – 10:45 a.m.

Regulator Roundtable: Balancing Regulation with Constant Change 
As global regulated gambling continually redefines itself to encompass new markets, new products and new technologies, its regulators must oversee their existing jurisdictions and regulations while simultaneously considering new opportunities and threats, public perception and other governmental and social responsibilities. Sounds daunting? It is. Our distinguished panel of regulators from North America will discuss some of the critical issues they are facing and share insight into how they are approaching issues like how new and developing privacy laws are clashing with personal data requirements, how they view the rapid growth of artificial intelligence and its potential use, their priorities on keeping pace with growing risks and technology changes, and how they are addressing the shifting sands of suitability and an ever increasing focus on responsible gambling.

Moderated by Laura McAllister Cox, Chief Compliance Officer for Rush Street Interactive, the panelists include: 

  • Robert Fontaine, Deputy General Counsel for Gaming, Virginia Lottery
  • Andromeda Morrison, General Counsel & Director of Skill Games, Ohio Casino Control Commission
  • David Rebuck, Director, New Jersey Division of Gaming Enforcement 
  • Cathy Judd-Stein, Chair, Massachusetts Gaming Commission
  • Elizabeth Yeigh, Chief Strategy Officer, Alcohol and Gaming Commission of Ontario
10:45 – 11:15 a.m. Networking Break

11:15 a.m.– 12:15 p.m.

CEO Roundtable: a fireside chat with the AGA and the CGA
Our CEO Roundtable brings the leading executives of North America’s two gaming organizations together to discuss their opinions on the hot topics facing the industry within their respective markets. Covering a wide range of issues including what can and should be done to stop the proliferation of unregulated and unlawful gaming including grey machine proliferation, the lessons learned from the pandemic and their predictions for the year ahead, this is unique opportunity to hear from the leaders who help shape public policy and perception about gaming in all its forms.

Moderated by Daron Dorsey, the Executive Director for the Association of Gaming Equipment Manufacturers (AGEM), the panelists are: 

  • Paul Burns, President and CEO, Canadian Gaming Association
  • Bill Miller, President and CEO, American Gaming Association
12:15 - 1  p.m. Lunch
 
1 - 2 p.m.

The growing impact data privacy and cybersecurity have on regulated gaming
The impact that data privacy and cybersecurity realities have on regulated gaming continues to progress at an incredibly fast pace, with data breaches increasing, cyberattacks becoming more sophisticated, and estimates indicating that global cybercrime costs could reach $10.5 trillion USD annually by 2025, exceeding the global trade of all illegal drugs and the total cost of natural disasters occurring globally in one year. With endless “connected” service touchpoints now commonplace within regulated gambling, what are manufacturers, regulators and operators in the US and Europe doing to protect themselves and their customers from the growing cybercrime threat? How does data privacy and protections factor into cybercrime initiatives for operators, manufacturers and regulators? How do global companies deal with varying threat levels and requirements around the world, and how are emerging laws related to facial recognition, biometrics and data privacy impacting the industry’s ability to mitigate its risks from cybercrime threats? Our panel of cybercrime and data privacy experts will discuss these topics and more.

Moderated by Greg Brower, the Chief Compliance Officer for Wynn Resorts, the panelists include: 

  • Melissa Aarskaug, Vice President of Business Development, Bulletproof, a GLI Company
  • John Boles, Principal - Cyber / Physical Security, PwC
  • Tony English, BIG Cyber
  • Jordan Fischer, Attorney, Octillo
  • David Hale, Shareholder, Brownstein Hyatt Farber Schreck
2 - 3 p.m.

Diversity, Equity and Inclusion:
Overcoming the Hurdles and Expanding the Voices at the Table 
Diversity, equity and inclusion are hot topics for global businesses for good reason. Businesses that are more diverse, equitable and inclusive are more innovative, have enhanced profitability, productivity and a more positive organizational culture. While the business case is clear, hurdles to realizing the benefits of diversity are alive and well. Those hurdles include perceptions that diversity, equity and inclusion are limited to human resources issues, minimizing their connections to products, players and communities and that focusing on diversity divides and does not unify today’s workforce. Within this context, our panelists will engage in a frank discussion about how to overcome the hurdles and create sustainable diversity, equity and inclusion initiatives that involve the entire organization.

Moderated by Kim Barker Lee, the Vice President, Diversity and Inclusion for IGT, the panelists include: 

  • Kimberly Copp, Co-Chair, Taft Law
  • Alex Dixon, Chief Executive Officer, Q Casino
  • Anika Howard, President and CEO, WONDR NATION
  • Paul Wierbicki, General Counsel and Chief Legal Officer, Rush Street Interactive
3 - 3:15 p.m.

Break

3:15 - 3:45 p.m.

Keynote: Cloud Computing in Regulated Industries
Dan Carpenter, General Manager - Games Segment, Amazon Web Services (AWS)

In recent years, cloud computing has changed heavily-regulated industries for the better, providing faster innovation, improved data security, and lower costs. Amazon Web Services enables enterprises, start-ups, and government agencies to be more agile and adaptive to a rapidly changing, tech-driven world. In a compelling and insightful keynote that draws on AWS' extensive experience as the world’s most comprehensive and broadly adopted cloud platform, supporting millions of customers globally, Dan Carpenter will share how AWS is working with Real Money Gaming operators, and highlight unique use cases in this exciting space.

3:45 – 4:45 p.m.

Keeping up with new technology, gaming innovations and trends 
The gaming industry has come a long way from offering only basic three-reel slot machines and table games that didn’t require power: today’s land-based and online casinos offer a myriad of “innovative” products and services that incorporate technologies that have long been standard in other industries. Unfortunately, many “cutting edge” innovations that could enhance the gaming experience or streamline operations run into approval delays and other challenges because regulations are outdated or cumbersome, testing lags behind or the industry is slow to adopt a new product without a proven ROI. 

This future-forward session will dive first into new technologies, innovations and trends that are emerging in gaming and other markets, exploring everything from facial recognition software and its uses to local versus cloud-based hosting and the benefits and challenges of server location flexibility. Next, the panel will suggest ways that the industry can work together to enhance innovation within current regulatory confines, and then open the discussion up to the audience to discuss ideas about how to keep regulation flexible and practical enough to maintain the required level of supervision and control but at the same time be modern and not stifle progress and innovation.

Moderated by Lynne Levin Kaufman, a Partner with Cooper Levenson, the panelists include: 

  • Rachel Barber, Senior Vice President and Chief Technology Officer, IGT
  • Patrick Bland, Chief Technology Officer, Acres Technology
  • Dan Carpenter, General Manager for the Games segment, Amazon Web Services (AWS)
  • Jody Michelle Rempel, Head of Compliance, Ardent Sky
4:45 - 6 p.m.

IAGA Happy Hour


Evening Events    –    Monday General Sessions    –    Wednesday General Sessions