Tuesday,  June 16  –  General Sessions
 9 a.m.  Welcome & Introduction to Keynote Speaker
The Culloden Estate and Spa Stuart Suite

 9:15 – 10 a.m.

Opening Keynote

10 a.m. – 11 a.m.

Life Begins at 40 for IAGA
"Whoever wishes to foresee the future must consult the past; for human events ever resemble those of preceding times. This arises from the fact that they are produced by men who ever have been, and ever shall be, animated by the same passions, and thus they necessarily have the same results.” Machiavelli 

Machiavelli could have been talking about the global gambling industry, where history repeats from decade to decade and jurisdiction to jurisdiction. IAGA was founded in 1980 (the year the Rubik’s cube was invented and we found out who shot JR) and, to open the 2020 International Gaming Summit, an esteemed IAGA panel reflects on the major changes and advancements in the industry over the last 40 years and the lessons learned. The panel will offer insight borne of extensive experience and expertise on the challenges and opportunities arising from the globalisation and digitalisation of gambling and the constantly shifting political, regulatory and societal developments worldwide. 

11 – 11:30 a.m.

Networking Break

11:30 a.m.  – 12:30 p.m. 

North American Regulators - What is on Our Agenda? 
The global gambling industry is endlessly expanding with new markets, new products and new technologies. Its regulators are endlessly tasked with overseeing existing operations and regulations, staying abreast of new advancements, keeping mindful of public perception and social responsibilities, and ensuring that their regulations protect their jurisdiction from threats posed by financial crime and cyber-attacks. Featuring distinguished regulators from North America, our panelists will explore the critical issues they are facing today and share insight into how they are approaching them both individually and collectively. They will touch on how new and developing privacy laws are clashing with personal data requirements, how they view the rapid growth of artificial intelligence and how they are evaluating and implementing its potential use in regulated gambling, their priorities on adapting existing regulations to keep pace with growing risks and technology changes, and how they are addressing the shifting sands of suitability and ever increasing focus on responsible gambling.

12:30 - 1:30 p.m.


1:30 – 2:30 p.m.

Safer Gambling Initiatives 
Where should industry focus its efforts and innovate to prevent gambling harm, how can operators and regulators collaborate to raise standards and establish best practice locally and internationally and how should we measure success or failure in the short and longer term? What is the role of third parties such as banks and technology providers?

2:30 – 3 p.m.

Networking Break

3 - 4 p.m.

Protecting Your Company from the Growing Threat of Cybercrime: 
Comparing and Contrasting European and US Approaches
Cybercrime continues to progress at an incredibly fast pace, with new threats constantly emerging. News on large scale data breaches have become frequent headlines: Forbes recently estimated that cybercrime damages will reach $6 trillion by 2021, exceeding the global trade of all illegal drugs and the total cost of natural disasters occurring globally in one year. With endless “connected” service touchpoints now commonplace within regulated gambling, what are manufacturers, regulators and operators in the US and Europe doing to protect themselves and their customers from the growing cybercrime threat? How does data privacy and protections factor into cybercrime initiatives? How do global companies deal with varying threat levels and requirements around the world, and how are emerging laws related to facial recognition, biometrics and data privacy impacting the industry’s ability to mitigate its risks from cybercrime threats? Our panel of cybercrime and data privacy experts will discuss these topics and more. 

4 - 5 p.m.

Legal Ethics and Data Privacy, or: Don’t Touch That Link! Constant Vigilance and Your Ethical Duties to Your Gambling Client and Her Data
Attorneys representing gambling companies must be especially mindful of the changes in the law and its practice, including the benefits and risks associated with relevant technology. No change has had a more profound impact on the practice of law in the last five years than data privacy. January 2020 marked the deadline for compliance with the first US state’s law to provide broader rights to consumers and stricter compliance requirements for businesses than federal law. In addition, Europe’s GDPR has implications that are relevant. Proactive gambling companies are already preparing operations to address all consumer data they touch.  This panel will address the ethical considerations for representation of gambling clients, with an emphasis on data security best practices for gambling companies.

Evening Events    –    Wednesday General Sessions    –    Thursday General Sessions